Have your access codes read out on the landline
Send sign-in codes to a telephone you can actually reach, so a weak signal never locks you out.
Being locked out because a code went to a phone you no longer use is the commonest way people lose a government account.
The code does not have to arrive as a text. It can be read out loud, on any telephone in the house.
Key points
- Have sign-in codes read out on a landline instead of texted
- Add a spare way in, so one lost phone is not a lock-out
- Print the arrangement and keep it with your sign-in details
What to remember
- Every account with codes has a screen like this. Visit it once.
- Update where the codes go on the day you change the phone.
Try this
Whenever you change a phone number, update where your codes go the same day.
Practice: Have your access codes read out on the landline. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.