Four rules, and what to do afterwards

End a call like that in one move, and know the order to ring people in if it has already happened.

These four cover almost every version of this, on the telephone, on a screen, and at the door.

Key points

What to remember

Try this

Say this out loud once, so it is there when you need it: "I am going to put the phone down and call back on the number I have." Rehearsed once in your own kitchen, it comes out steadily on the night it matters.

Practice: Four rules, and what to do afterwards. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.

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