You cannot get into your own account

Get back into an account that has stopped accepting your password, without creating a second empty one by mistake.

The password that has worked for two years is refused, and the mind goes straight to the worst explanation. It is almost never that one.

Everything that makes this straightforward has to be set up while you can still get in. That is the one unfair thing about it, and it is worth an evening.

Key points

What to remember

Try this

Open the security settings of your main email account tonight and read the recovery email address and phone number they hold. If either is out of date, that is the ten minutes that will save you an afternoon one day.

Practice: You cannot get into your own account. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.

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