Why some files will not open

Read a file name ending and know what program it needs.

A file is just a container. The few letters after the last dot in its name say what shape the contents are in.

A file called letter.pdf is a fixed page, like something printed. A file called letter.docx is a document you can still edit. A photo might end in .jpg or .heic. A song might end in .mp3.

When a file will not open, it is usually not damaged. Your device simply has no program that reads that shape. It is like being handed a key for a lock you do not own.

The fix is almost never fighting with the file. It is either installing the right program, opening it in a web browser, or asking the sender to save it as a PDF, which nearly everything can read.

Key points

What to remember

Try this

Open your Downloads folder, read the ending on the last five files, and say out loud what kind of thing each one is.

Practice: Why some files will not open. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.

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