Patient technology help for someone you love
Lantern teaches people who never felt at home with computers and phones, one short lesson at a time. They practice on pretend screens, so nothing they press can change their own phone or computer, and they can go over anything as often as they like.
What they get
At their own pace
One lesson at a time, a few minutes, and they can stop whenever they like. Practice questions come with explanations, not a pass-or-fail exam.
Practice without breaking anything
They press the buttons themselves on a practice copy of the screen. A wrong press explains itself rather than going wrong for real.
Scams, explained calmly
A whole course on staying safe: calls that are not from the bank, messages that want a code, and what to do in the first ten minutes if something was clicked. There is also a free checker for a message they are unsure about.
Help that does not need you
“Where am I?” is on every learning screen. A lesson can explain the screen, give a hint or show the step. They can ask Lantern a question in their own words, too.
Comfortable to read
They can choose larger writing during setup and change it later in Settings. Lesson text can be read aloud.
Paid once. Nothing renews.
Choose how long it lasts. A gift is a single payment, whichever length you choose: it never renews, and neither of you will be charged again. They do not need a payment card to redeem it.
About ten minutes, side by side
- On their device, open learningwithlantern.com/redeem in the web browser they usually use.
- Type the code from the gift card, then their own email address.
- Lantern emails them a six-digit code. Help them find that email and type the code in. It lasts ten minutes, so there is no rush, but do it the same sitting.
- Setup asks three short questions, answered by tapping a large card. Choose larger writing now if it would help.
- Put Lantern on their home screen, so it opens like any other app. On an iPhone or iPad, in Safari, press the Share button and choose “Add to Home Screen”. On an Android phone, in Chrome, open the menu with three dots and choose “Add to Home screen” or “Install app”.
- Do the first lesson together, with them pressing the buttons. Then leave the printed card by the device and let them take the next lesson on their own.
Questions families ask
- Do they need a payment card or an account first?
- No payment card. They need an email address they can open, because that is how Lantern signs them in: there is no password to remember, only a six-digit code sent to their email whenever they sign in.
- Will it keep charging anybody?
- Not a gift. A gift is paid once and never renews. Plans somebody buys for themselves are different, and the pricing page says exactly how each one works.
- What does it work on?
- Lantern opens in a web browser, so it works on the phone, tablet or computer they already have. There is nothing to install, though putting it on the home screen makes it easier to find.
- What if they get stuck and you are not there?
- Every learning screen has “Where am I?”, and a lesson can explain the screen, give a hint or show the step. If something is still wrong, they can contact Lantern’s human support team, which aims to reply within two business days.
- Can we try it before buying?
- Yes. The first lesson is free, with no account and no card, and the free guides can be read by anybody.