Give yourself a pause button on the telephone

Send unknown callers to voicemail, and weigh honestly what that costs you.

A script only works if it reaches you at a bad moment, with no warning. Take away the surprise and most of it fails.

There is one setting for this, and it has a real cost as well as a real benefit.

Key points

What to remember

Try this

Add three numbers to your Contacts tonight: your doctor’s office, your pharmacy, and the number on the back of your card for your bank.

Practice: Give yourself a pause button on the telephone. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.

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