Make sure your doctor’s office can reach you
Set your phone so the call you are waiting for actually rings, and know what to do when the screen says No Caller ID.
Phone appointments come as a stretch of the day rather than a minute. That is a clinic working through a list, and your place in it moves as the morning goes.
So the job is to be reachable across the whole window, with what you want to say already written down.
Key points
- Be reachable across a whole phone window, with your questions written down
- Find the setting that silences unknown callers, and put the office in your contacts
- Answer a call with no number on the afternoon you are expecting one
What to remember
- Silence unknown callers is a fine setting most of the year, and the one to check on the morning you expect the office.
- Answer on the day you are expecting them. No clinician will ever ask for bank details or a password.
Try this
Put your doctor’s office number into your contacts this evening. It turns every future call from the practice into a name rather than a stranger.
Practice: Make sure your doctor’s office can reach you. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.