Find your way round the six doors
Name every row in your doctor’s portal, and say which jobs belong to it and which belong to the phone.
The app is very good at arrangements and completely silent on how you feel. That matters most at nine o’clock on a Sunday, which is when people open it hoping for an answer.
Key points
- Name the six rows and say what is behind each one
- Tell what the app can show you from what somebody else holds
- Know that the app is for arrangements, and tonight belongs to the nurse line or 911
What to remember
- If your own office holds the thing you want, the app can show it. If somebody else holds it, the app cannot.
- One rule covers the whole app: what your own office holds is in it, and what anybody else holds is not.
Try this
Open the Messages row on your own app and see whether anything is sitting there unread. A great many people find a note nothing ever told them about.
Practice: Find your way round the six doors. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.