Keep contacts on a new phone
Whether your names and numbers will be waiting for you on your next phone.
Contacts kept in your account travel to any phone you sign in on. Contacts kept only on the handset stay there.
One switch decides which of the two you have.
Key points
- Contacts kept in your account appear on any phone you sign in on
- Contacts kept only on the handset go when it goes
What to remember
- Signing in is what brings them back, not the store.
- Contacts follow the account, not the handset.
Try this
Find your account in your own settings and check the Contacts switch is on.
Practice: Keep contacts on a new phone. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.