Prove who you are to a company

What a company can honestly ask you for, and what it never will.

A company that cannot text you a code has to be sure it is you before it hands the account over.

It may ask for a document or for details of the account. It will never ask for your password.

Key points

What to remember

Try this

If a company asks you to prove who you are, check that you started it. Otherwise hang up and go to them.

Practice: Prove who you are to a company. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.

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