Sign in when the code phone is gone
The other ways in when the phone that receives your code is lost or replaced.
A texted code goes to one number. Lose that phone, or change the number, and the code arrives somewhere you cannot read it.
Every sign-in page that sends codes offers another way, in a small line under the code box.
Key points
- A texted code goes to one number, and only that number
- Under the code box is a line offering the other ways in
What to remember
- Under the code box there is always another route.
- Another way in exists. A code read aloud never helps you.
Try this
Look at a sign-in code screen and read the small line under the box.
Practice: Sign in when the code phone is gone. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.