Tell real support from a fake
Find a support number that genuinely belongs to the company.
Reach support by a route you already had: the number on the device, on your bill, or in the company’s app.
A number in a search result, a pop-up, or a text may belong to anybody.
Key points
- Use a route you already had: the device, the bill, or the app
- A number from a pop-up, a text, or an ad may belong to anybody
What to remember
- The box, the bill, or the app — never the pop-up.
- A warning that hands you a number is the trouble.
Try this
Take the support number from one bill and save it in your contacts.
Practice: Tell real support from a fake. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.