Deal with an invoice you did not order
Check a surprise charge without calling the number in the email.
An email confirms a charge you never made and gives a number to cancel. The charge was invented.
That number reaches the sender, who asks to see your screen. Check your own statement instead.
Key points
- An invoice with a phone number on it is bait, not a bill
- Check the charge in your own account, then report at reportfraud.ftc.gov
What to remember
- Only your bank can say whether a charge is real.
- A charge is checked at your bank, never at the number in the email.
Try this
Find the recent charges in your own bank app tonight. The next scare becomes a ten-second check.
Practice: Deal with an invoice you did not order. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.