Know what a warranty covers
Tell what a warranty pays for and what it has never covered.
A warranty covers a device that develops a fault on its own, for a stated length of time.
A dropped phone or a wet keyboard is an accident. Accidents need cover of their own.
Key points
- A warranty covers faults in the parts and the making, for a stated time
- Drops, spills and ordinary wear sit outside it
What to remember
- A warranty claim is a receipt and a fault.
- A warranty is for faults. Accidents need their own cover.
Try this
Find the receipt for your newest device and photograph it. That is what a claim asks for.
Practice: Know what a warranty covers. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.