Lock a stolen phone
The first thing to do from somebody else’s computer when your phone is gone.
From another computer, sign in to your account and mark the phone lost. It locks wherever it is.
Then call your phone company and stop the line, so your number cannot receive codes.
Key points
- Mark as lost locks the phone wherever it is
- Then call your phone company and stop the line
What to remember
- Erasing comes last, because an erased phone cannot be found.
- Lock first. Erase only when you have given up.
Try this
Sign in to your phone maker’s site from a computer and check your phone is listed.
Practice: Lock a stolen phone. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.