Nothing came out of the printer
Find out in under a minute why nothing has appeared, and clear away the copies that piled up while you tried.
Work down this list. It is arranged so the cheapest, likeliest things come first, and you will very rarely get past the third rung.
Key points
- Open the queue and see what is waiting, rather than pressing Print again.
- Unpause a paused queue, and clear out copies that piled up.
- Check things in an order that finds the cause rather than the paper.
What to remember
- Settings, then Printers, then the machine’s name. The queue is always two presses away.
- Look, read, check the queue, then the wall. In that order you will very rarely reach the wall.
Try this
On your own computer, open Settings, find Printers and scanners and press your printer’s name. You are not going to print anything — only look at what is waiting, so that you know where that screen lives before you need it.
Practice: Nothing came out of the printer. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.