Printing, and when nothing comes out

Print a letter, and work out in under a minute why nothing has appeared — without pressing Print another six times.

This one fact explains almost every printing mystery there is, and nobody is ever told it.

When you press Print, the computer does not reach out and start the machine. It writes your letter onto a short waiting list — the queue — and something else takes things off that list and sends them along. If the printer is asleep, unplugged or off the Wi-Fi, your letter sits in the queue, entirely intact, waiting.

Key points

What to remember

Try this

Press Print in anything on your own machine and read the list of printers before pressing anything else. Knowing which name is yours — and which one is the office you left in 2014 — is most of this job.

Practice: Printing, and when nothing comes out. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.

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