The list Danny needs before Thursday

Get the list your doctor’s office holds out of an email, keep it where you could put your hand on it in a hurry, and send it to the one person who needs it.

Everything in this course has been about being the person who has it to hand: the appointment, the reference, the list, the number somebody asks you for while you are standing in a corridor.

Here is a practice computer belonging to somebody with an appointment on Thursday and a son driving her to it. Nothing on this screen is medical, and nothing here is advice — it is the paperwork, which is the part that goes wrong.

Key points

What to remember

Try this

Ask for a copy of your repeat medicines as your doctor’s office holds them — at the front desk, or through whatever online service yours uses, since practices differ. Keep it with your appointment letters. Nearly everybody who treats you will ask for it, and having it saves the whole conversation.

Practice: The list Danny needs before Thursday. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.

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