Work in two accounts without muddling them
Move between your own account and somebody else’s, and always know whose you are in.
Once you are linked, one small line matters more than everything else on the screen: the name at the top, telling you whose account you are in.
Every mistake here is the same mistake: an appointment booked in the wrong name, a refill ordered onto the wrong list.
Key points
- Move between your own account and somebody else’s, on one phone
- Read the name at the top of the screen before pressing anything
- Check where a confirmation is sent, so the right person hears about it
What to remember
- Leave the app in your own name. Somebody else’s is how the next mistake starts.
- Two accounts stay two accounts however quickly you move between them. The name at the top is the only thing that decides.
Try this
If you already act for somebody, open the app and find where their name appears. Knowing where to look is the habit worth having before you need it.
Practice: Work in two accounts without muddling them. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.