Close an app that has frozen
Shut one stuck app without restarting anything else.
When one app stops answering, the rest of the device is usually fine. Closing that one app is the smallest repair there is.
Nothing already saved is lost, and nothing else is disturbed.
Key points
- One frozen app almost never means a broken device
- Closing an app starts it over — the app itself is still there
What to remember
- Closing an app is not losing it. The icon is still on your home screen.
- Closing an app is starting it over, not removing it.
Try this
Open the list of everything running on your own device now and close one app you have finished with. Doing it once calmly is what makes it available when something is stuck.
Practice: Close an app that has frozen. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.