Say why a message went to spam
Where to look when something you were expecting never arrived.
Spam, or Junk, is where your mail provider puts messages it judges unwanted. Nothing is deleted.
The judgment is a guess made by machine, so real messages land there too.
Key points
- Spam is a folder of messages your provider guessed you did not want
- The guess is sometimes wrong, so real mail waits there too
What to remember
- Reading down the Spam folder once a week takes a minute.
- Missing mail is usually filed, not lost.
Try this
Open your Spam or Junk folder tonight and read the list once. If something real is in there, press Not spam.
Practice: Say why a message went to spam. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.