Order your refills from a chair

Order your refills in about a minute, checking only what you actually need.

A refill passes through three pairs of hands: yours, the office’s, the pharmacy’s. Almost every complaint about prescriptions is really about not being able to see which pair has it.

Key points

What to remember

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Check that your pharmacy has your current phone number. An old number on file is the commonest reason people never hear that something is ready.

Practice: Order your refills from a chair. Your first lesson is free, with no account or card; the rest are part of a Lantern plan. Interactive lessons require JavaScript.

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